US Mint Launches 2010 Boy Scouts Silver Dollars, Mania Ensues Early

by on March 23, 2010 · 2 comments

The United States Mint today at noon Eastern Time launched the 2010 Boy Scouts of America Centennial Silver Dollars to a tidal wave of expecting buyers.

2010 Boy Scouts of America Centennial Silver Dollars
2010 Boy Scouts of America Centennial Silver Dollars – Proof and Uncirculated Versions
(Click Image to Enlarge)

Early ordering proved to be challenging, fraught with multiple disconnections on the U.S. Mint’s Web site as well as through its toll free phone lines. The pattern was nearly identical for the many collectors who experienced frustrations when ordering last year’s Lincoln Coin and Chronicles Set. Then, the Mint was quick to issue a customer apology, and the 50,000 sets sold out within 30 hours.

Many watchers are expecting the same eventual sellout with the commemorative Boy Scouts dollars, although they have a higher 350,000 combined mintage across the proof and uncirculated options.

The initial user experience in ordering the BSA coins looked to be promising online, with few delays seen in moving around the Mint store prior to the noon launch. However, time outs and disconnections soon followed. While other collectors may have been more fortunate, it took CoinNews staff until 12:42 p.m. ET to report the earliest successful online transaction. And that was using the Mint’s quick checkout process.

Mint telephone lines were the route to go early. After a wait time of four minutes, a successful order was placed by 12:09 p.m. However, traffic apparently picked up — perhaps as a result of the online delays. Further attempts via the phone took longer, with multiple disconnects that immediately followed a message of: "your call may be monitored for quality assurance purposes."

Beginning as late as 12:45 p.m., it took another CoinNews member 39 different attempts to reach a swamped customer service department.

By 1:45 p.m., however, most online orders appeared to be placed with relative ease. Also, while there were still hold times for some calls, disconnects were not reported. In that sense, conditions were less severe compared to those experienced during the initial launch of the Lincoln Coin & Chronicles Set.

The Boy Scouts Silver Dollars celebrate the 100th anniversary of the founding of the Boy Scouts of America, and were authorized by the Boy Scouts of America Centennial Commemorative Coin Act (Public Law 110-363).

The commemorative Scouting coins are struck in proof and uncirculated condition and have respective introductory sale prices of $39.95 and $33.95.

Customers may order the coins at the United States Mint Web site,, or at the toll-free number, 1-800-USA-MINT (872-6468). Hearing and speech-impaired customers may call TTY 1-888-321-MINT (6468).

{ 2 comments… read them below or add one }

US Mint Casualty March 24, 2010 at 3:51 pm

The Mint does it again… I was logged on to the US Mint’s Web page about 10min before 12:00 noon 3/23/10 ready for the Boy Scout’s commemorative coin to be listed. We the site started taking orders I place my order for 100 of the Centennial Uncirculated Silver Dollar (BY2). The screen was very slow but when my order was confirmed by email from the mint the time was 12:02 with a ship date of 3/24/10. I called my bank card to let them know I was making a large purchase and the bank confirmed everything was good and there would be problems processing the purchase. So it is not a bank issue.

Well this morning by 5:30am they had changed the ship date to 4/8/10 a day later than what they had been showing for anyone who placed an order anytime Wednesday. So they are not filling order on a first come first serve basis or they are only mint a handful of coins before they go on sale, neither of these speak well of the mint. If they are not filling the order because it is for the maximum 100 coins then they are treating there best customers very poorly. If they have not minted enough coins to handle sales for the first two minutes of the coins listing then the mint is hopelessly not prepared for the coin listing. Well I cancelled my order, Just have been sideswiped by the US Mint another time… What you should expect from government after all it owes over 12 trillion dollar and adding trillions to that amount every year now. Maybe minting US coins could be outsourced to China?

Greg March 28, 2010 at 5:19 pm

Ordered “7” Boy Scout Comemorative proofs at 08:20 on March 23rd
Received coins on the following Sat. March 27th
All coins arrived in good condition without damage
Greg N.

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