US Mint Urges Customers to Reset Account Password

by CoinNews.net on October 16, 2014 · 2 comments

Today, Oct. 16, the United States Mint sent out another memo that urges customers, if they haven’t done so already, to reset their account password for shopping at catalog.usmint.gov.

Password Reset Required - US Mint Website

In a memo sent out Wednesday and on its website, the U.S. Mint reminds customers to reset their account password when logging on for the first time

The U.S. Mint’s new website and order system, which launched October 1, requires all account holders to reset their password when logging on for the first time. Here’s the body of the Mint’s memo:

The U.S. Mint is anticipating a very high volume of orders to be placed on our online catalog and by phone when the 50th Anniversary Kennedy 2014 Half-Dollar Silver Coin Collection goes on sale October 28. To streamline the shopping experience, the Mint urges customers to reset their account password in the online catalog prior to October 28. The new website and order system, which launched October 1, requires all account holders to reset their password when logging on for the first time.

Steps to do so are as follows:

  1. Use your existing U.S. Mint Login
  2. Enter your existing password
  3. You will be prompted to answer your security question
  4. You will then be prompted to reset your password

Existing customers are encouraged to access their account, reset their password, and confirm that their information is up to date before shopping. This will ensure a faster, more streamlined shopping experience, especially in advance of the Kennedy coin launch and other upcoming product launches.

{ 2 comments… read them below or add one }

Boz October 16, 2014 at 2:12 pm

Unless the problem was fixed, this requires calling the 800 number and having a CSR reset it for you. Email addresses migrated to the new site in all caps, so when they send you the verification e-mail, it will bouce. Takes a lot of waiting on hold and 30 minutes or so of being talked thru the process.

Otto October 16, 2014 at 7:45 pm

Boz, I agree with your comments. I had nothing but problems trying to get it reset. I finally had to call the Mint and that took awhile. The old website was much better to navigate than the new one.

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